Privacy Policy

This is the privacy policy of Puntopia and its related bodies (referred to as "Puntopia", "we", "us", "our"). Puntopia acknowledges the importance of protecting the privacy and rights of individuals in respect of their Personal Information. Set out below is our policy relating to the ways we collect and manage your Personal Information. "Personal Information" is information we hold which is identifiable as being about you, which we collect because of your use of our websites, mobile phone or tablet applications, pages, or sites under the Puntopia brand that are owned and operated by us (together, the website), your membership with Puntopia, or whenever we otherwise deal with you. We are committed to ensuring that the Personal Information we collect about you is protected and is used, stored, and disclosed in accordance with Privacy Act 1988 (Cth) (Privacy Act). Please visit www.oaic.gov.au for more information. This Privacy Policy will not apply to websites which are linked to this website and over which Puntopia has no control.

The kinds of Personal Information that Puntopia generally collects from you are: ● name, telephone, and email addresses; ● date of birth; ● website activity; and ● any other information relating to you and provided by you either directly or indirectly to us or our representatives from time to time.You must only provide accurate information that you are authorised to disclose to allow us to use your personal information in accordance with this Privacy Policy. We will ordinarily collect your personal information directly from you, primarily through your use of the website or over email communication. We may also collect personal information from others, for example our related companies, with whom we partner to offer you a wide range of services and rewards, or through our agents or affiliates whom we engage to undertake marketing activities.

Puntopia will collect your Personal Information for the following purposes: ● to open a Puntopia account for you; ● to provide member services to you; ● to identify you as a member for security purposes and to comply with our legal obligations; ● to upgrade and enhance your experience when using our website; ● to tailor or develop information, services or products which we think may suit you; ● for marketing related purposes, including conducting research, conducting promotions, sending you newsletters and telling you (including via email, SMS or telephone) about products or services we think may be of interest to you); and ● to respond to enquiries and complaints from you and to establish, exercise or defend any legal claims.

Puntopia may disclose your Personal Information to a third party in the following circumstances: ●to our associated entities, agents and affiliates who undertake promotional and marketing activities on our behalf (including contacting you with special offers that may be of interest); ● to organisations that provide services (including IT, consultancy and advisory services) to us; ● to any third parties or classes of third parties that Puntopia notifies you at the time of collecting your personal information that your personal information may be disclosed to; ● for taking appropriate action if we have reason to suspect that unlawful activity or misconduct of a serious nature in relation to our services has been, is being or may be engaged in; ● where you have consented to the disclosure either expressly or by the circumstances and your conduct; ● where we consider disclosure is reasonably necessary to eliminate or minimise a risk to public health or safety; ● where we consider disclosure is reasonably necessary to investigate or deal with unlawful activity or serious misconduct; ● where we consider disclosure is reasonably necessary to locate missing persons; ● to establish or defend a legal claim; or ● where the disclosure is required or authorised by law. When you join the site, your Username and Avatar will be displayed in any public area. Your avatar, username, or both, will also be made visible on the Leaderboards and in search results for user search functions on the site. No other personal information will be shared with other members. Puntopia may use personal information to create aggregate data about Puntopia members through demographic profiling and statistical analysis of its database, to allow for more efficient operation of the Puntopia business. We may provide the information derived from such profiling or analysis in de-identified form to potential and existing stakeholders. Puntopia will take all reasonable steps to ensure that any personal information which is disclosed to a third party is protected by that party in accordance with the Privacy Act and is used only for the purpose or purposes for which we supplied that information to them. Usually, we do this by imposing contractual requirements on or seeking assurances from third parties as to their compliance with the Privacy Act. Puntopia does not disclose personal information to persons outside Australia. Puntopia may store data (including personal information) on secure back-up servers outside of Australia, predominantly for security purposes only. This data may be accessed offshore, but only ever in compliance with all Australian laws, including the Privacy Act, and in accordance with this Privacy Policy.

For guest players, a randomly generated username and avatar will be automatically assigned by us. These identifiers are not connected to any personally identifiable information. Guest session data is stored temporarily and may be deleted after a period of inactivity, logout, reinstalling, during system maintenance and can't relocated to another device. we suggest player's creating an account with us if you want retain your progress. Any data collected during guest sessions is anonymized and used solely for improving game performance, analytics, and user experience. This data may be shared with trusted service providers only for technical support, analytics, and legal compliance

We may use and disclose your personal information to inform you about Puntopia (and its associated entities) products or services or about promotional activities, which Puntopia believes, may be of interest or of benefit to you. We may do this via email, SMS, telephone or other means. If you no longer wish to receive marketing or promotional material from Puntopia at all or in any particular form, you may contact us at any time by email at support@puntopia.com.au with your request with which we will comply as soon as is practical. Where we send you commercial electronic messages for direct marketing purposes, each message will contain a functional means for you to opt-out of receiving such messages, along with functionality to do so on the website. We may contact you in relation to the administration of your Puntopia account. These communications can be via any of the modes of contact recorded when you open an account, register as a member or which we otherwise collect for the purposes of opening an account. Such communication is not affected by your opt-in or opt-out status for direct marketing communications.

You acknowledge that no data transmission over the Internet is totally secure. We will take all reasonable precautions to ensure the security of your Personal Information and protect this information from loss, alteration, or misuse. Puntopia's employees, agents and contractors are required to maintain the confidentiality of Members' Personal information. Information communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. Ultimately, you are solely responsible for maintaining the secrecy of your username, password, and any account information. Please be careful whenever using the Internet and our website. Persons under the age of 18 (‘Children’) cannot become Puntopia members and are excluded from access to our services. We will not accept their information for the purposes of opening an account. It is, however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software. You are responsible for the security of and access to your own computer, mobile device or any other means used to access the website. You must log out of your account when you have completed your time on the website, and should not disclose your username, password, or any account information to any other person.

Cookies are pieces of data stored by your web browser on your hard drive which contain information relating to your use of the website. When you access the website, cookies may record details relating to your use of the website, including what pages you view from the website. This information is used for site optimisation and to improve the online experience for our customers. These tracking technologies do not personally identify users but do identify a user’s browser. If you would prefer not to receive cookies, your browser can be adjusted to refuse them. We may use third parties to serve ads on our website. The advertisers may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Puntopia takes reasonable steps to ensure that Personal Information we collect is accurate, complete, and up to date. If you have any queries, requests for access or correction or complaints relating to the handling of your personal information, please contact us at: support@puntopia.com.au. Further information about privacy concerns or complaints in Australia can be found on the office of the Australian Privacy Commissioner’s website at www.oaic.gov.au

In using the website, you agree to be bound by the terms of this Privacy Policy. Puntopia may review, change, or update this Privacy Policy periodically and reserves the right to change the Privacy Policy at any time at its discretion by posting such changes on the website. We will publish our current Privacy Policy on the website and changes will take effect immediately at the time of publication. Your continued use of the website following publication will constitute your acceptance of those changes. You should review this Privacy Policy regularly and remain familiar with its terms.